Support 24/7 Worldwide
Our commitment to you extends beyond just providing you top products.We provide unparalleled support no matter where in the World you are.
Getting Support
We understand that purchasing an industrial machine is a significant investment and placement of your trust in us. This is why we have evolved to provide you a support system unmatched in performance, no matter where your location in the World.
As a machine-tool OEM we have grown up in a remote country supporting Customers across very large distances. In this time, we learned that genuine product expertise is the most important ingredient to helping you quickly.
Our expertise is unmatched because we are not a corporate business, and people who support you are often the same people who design and make your machines. When you contact us for support, you will only ever speak to genuine product experts, and in fact, our support is so effective that our Customers regularly rate us as the best in the business.
In order to get assistance from us – click on the chat box below to speak to one of us.
We will also need the following from you (you can insert these within the chat box):
- A picture of your machine serial number plate;
- A picture of your machine screen;
- A picture of your machine motor;
Once you send us all the case information we will be in contact right away.